Frequently asked questions

Yes! Our design tool is completely free to use with no account required. You can enter any city in the world, choose from 17 unique visual themes (such as Terracotta, Blueprint, Neon Cyberpunk, or Japanese Ink), select your poster shape (circle, heart, or rectangle), add a personal inscription, and preview the final result in real time. The preview shows the exact street network, waterways, and parks that will appear on your poster. You only pay when you are fully satisfied with the design. There is no commitment, no watermark on the preview, and no time limit. Many customers spend 10 to 15 minutes exploring different themes and text options before placing their order. The tool works on desktop, tablet, and mobile devices.

For digital downloads, delivery is instant. You receive your high-resolution PNG file by email within 5 minutes of payment, ready to print at any local print shop or online service. For printed posters, production takes 2 to 4 business days. We print on premium 200gsm matte paper with archival inks that resist fading for decades. Shipping within the EU typically takes 3 to 5 additional business days via tracked delivery. Orders to the UK, US, and other international destinations take 5 to 10 business days. You receive a tracking number by email as soon as your poster ships. If you need your order urgently, the digital download is the fastest option — you can have a professional-quality city map poster file in your inbox within minutes of ordering.

Since every city map poster is a unique, custom creation made to your exact specifications, we do not offer refunds on digital downloads. However, our design tool is completely free, so you see exactly what you will receive before paying — what you see in the preview is what you get. For printed posters, if your order arrives damaged, defective, or significantly different from the preview, we will reprint and reship it at no cost. Simply contact our support team with a photo of the issue within 14 days of delivery. We take print quality seriously: every poster is inspected before shipping, printed on premium 200gsm matte paper, and carefully packaged in a rigid tube to prevent damage during transit. Our customer satisfaction rate exceeds 98 percent across all orders.

Yes, all payments are processed securely by Stripe, the global leader in online payments trusted by millions of businesses including Amazon, Google, and Shopify. Your credit card or banking details never pass through our servers — they go directly to Stripe's PCI Level 1 certified infrastructure, the highest level of payment security certification available. We support all major payment methods including Visa, Mastercard, American Express, Apple Pay, Google Pay, and local European payment methods like iDEAL, Bancontact, and SEPA direct debit. The entire checkout process uses HTTPS encryption, and we do not store any payment information. You will receive an email confirmation immediately after your payment is processed, along with a detailed receipt from Stripe.

A city map poster is a personalized piece of wall art that shows the real street network, waterways, and parks of any city in the world as seen from above. Unlike generic decorative prints, each poster is generated by our proprietary cartographic rendering engine from high-precision geographic data, making every street, river, and park boundary accurate to real geography. The poster displays a detailed road hierarchy — from major motorways and primary roads down to small residential streets — each rendered with distinct colors and line widths according to the chosen visual theme. OwnHomeMap offers 17 unique themes ranging from minimalist (Noir, Monochrome Blue) to vibrant (Neon Cyberpunk, Sunset) and warm (Terracotta, Japanese Ink). You personalize the poster with a title, subtitle, and coordinates of your chosen location. City map posters are popular as meaningful gifts for weddings, births, anniversaries, and any occasion tied to a special place.

Yes, every map is generated by our proprietary cartographic rendering engine from high-precision geographic reference data covering every city on Earth — with over 10 billion data points verified by a global cartographic community. This reference dataset is also trusted by major platforms like Apple Maps, Facebook, and Uber for its accuracy and completeness. Our engine processes this data to display five levels of road hierarchy: motorways and trunk roads, primary roads, secondary roads, residential streets, and minor paths. Waterways including rivers, lakes, and canals are shown where available, along with parks and green spaces. The level of detail depends on how well a specific area has been mapped — major cities like Paris, London, New York, and Tokyo have exceptionally detailed coverage, while more remote areas may show fewer minor streets. The result is a cartographically accurate representation of the city's real layout.

City map posters make meaningful gifts for any occasion tied to a special place. The most popular occasions include weddings (a map of the city where you married), births (the city where your baby was born), anniversaries (where you first met or had your first date), and engagements (the place of the proposal). They also work beautifully for housewarmings (a map of the new neighborhood), graduations (the university city), retirements (a career city), memorials (a loved one's hometown), and holidays like Valentine's Day, Christmas, Mother's Day, and Father's Day. What makes a city map poster special as a gift is that it is both deeply personal and visually stunning. The recipient sees the actual streets of a place that holds meaning for them, personalized with a date, a message, and coordinates — something no other gift can offer.

We offer two main formats. The digital download (from €12.00) gives you an instant high-resolution PNG file that you can print at any local print shop, online printing service, or at home on a quality printer. The file resolution is optimized for large format printing up to 18x24 inches at 300 DPI. For printed posters, we offer four standard sizes: US Letter (8.5x11 inches), A2 (16.5x23.4 inches), 16x20 inches, and 18x24 inches. All prints use premium 200gsm matte paper with archival pigment inks that resist fading and yellowing for decades. We also offer an optional framing service — choose from black, white, or natural oak frames crafted to fit your poster perfectly. The framed option ships ready to hang. Whether you choose digital or printed, the image quality and cartographic detail are identical.

Yes, you can choose any city, town, or village in the world. Simply type a location name in our search bar, and our geocoding engine centers the map on that place instantly. The tool works for major world capitals like Paris, London, New York, and Tokyo, as well as smaller towns and rural villages. You can also fine-tune the exact center point by adjusting the map position manually. The level of street detail varies by location — densely mapped cities in Europe, North America, and East Asia show the most complete street networks, while more remote areas may display fewer minor roads. If a specific village appears sparse, try centering on a nearby larger town instead. Our most popular cities include Paris, London, New York, Berlin, Rome, Amsterdam, Barcelona, and Lisbon, each showing thousands of detailed streets.