Frequently asked questions

Yes! You can preview your creation with a protective watermark. The purchased file or poster is delivered without a watermark.

Production takes 3 to 5 business days, followed by shipping of 3 to 10 business days depending on destination.

Personalized products cannot be returned or exchanged for a change of mind. If a printed poster arrives damaged, has a manufacturing defect, or does not conform to the order, contact support. Digital files are non-refundable after download. Our design tool is completely free so you can preview the result before paying.

Yes, all payments are processed securely by Stripe, the global leader in online payments trusted by millions of businesses including Amazon, Google, and Shopify. Your credit card or banking details never pass through our servers — they go directly to Stripe's PCI Level 1 certified infrastructure, the highest level of payment security certification available. We support all major payment methods including Visa, Mastercard, American Express, Apple Pay, Google Pay, and local European payment methods like iDEAL, Bancontact, and SEPA direct debit. The entire checkout process uses HTTPS encryption, and we do not store any payment information. You will receive an email confirmation immediately after your payment is processed, along with a detailed receipt from Stripe.

A city map poster is a personalized map created from OpenStreetMap data. In the editor, choose the city, style, and text from 17 themes.

Each map uses the OpenStreetMap data available for the selected city.

City map posters make meaningful gifts for any occasion tied to a special place. The most popular occasions include weddings (a map of the city where you married), births (the city where your baby was born), anniversaries (where you first met or had your first date), and engagements (the place of the proposal). They also work beautifully for housewarmings (a map of the new neighborhood), graduations (the university city), retirements (a career city), memorials (a loved one's hometown), and holidays like Valentine's Day, Christmas, Mother's Day, and Father's Day. What makes a city map poster special as a gift is that it is both deeply personal and visually stunning. The recipient sees the actual streets of a place that holds meaning for them, personalized with a date, a message, and coordinates — something no other gift can offer.

A4, US Letter, A3, 30×40 cm, A2, 16×20 and 18×24 in formats.

Yes, you can choose any city, town, or village in the world. Simply type a location name in our search bar, and our geocoding engine centers the map on that place instantly. The tool works for major world capitals like Paris, London, New York, and Tokyo, as well as smaller towns and rural villages. You can also fine-tune the exact center point by adjusting the map position manually. The level of street detail varies by location — densely mapped cities in Europe, North America, and East Asia show the most complete street networks, while more remote areas may display fewer minor roads. If a specific village appears sparse, try centering on a nearby larger town instead. Our most popular cities include Paris, London, New York, Berlin, Rome, Amsterdam, Barcelona, and Lisbon, each showing thousands of detailed streets.